Bog off Starbucks
Starbucks spends millions on its coffee shop interiors and has spent countless billions on building its brand.
If I’m paying over £5 for coffee and a bun, I want the whole experience to be top notch.
However, there is one reason that I avoid Starbucks, and if I HAVE to use one it irritates me no end. That’s its company’s policy of having one unisex toilet per branch.
Using the loo usually involves at least a five minute wait. And that’s before you are confronted with a dirty, smelly, wet floored toilet.
This must be damaging the Starbucks brand – if you’re paying £3 for a coffee I want the toilet not to make me feel sick.